I've used these folks for 3 differing appointments since 11/1/2016. First two were minor, but needed. The last one was for in excess of $1700 worth of needed work . They did all the legwork involved in contacting / getting approvals for the work that was covered under my Extended Vehicle Warranty Contract in lickety-split time. Transport 'to and fro' for the third visit was provided and was much appreciated. At every point where I had a question, Ben, the service writer 'had it covered'. I must also commend 'Gary C.', the technician whose name is all over the 3rd work order. One minor 'go back' was required, but the correction was completed in under 20 minutes while I waited, their [supplied] coffee in hand. " What's not to like ? ",...said the Satisfied Customer.........