5

These guys do an excellent job. Repaired correctly the first time. Provided explanation of the issue and costed options, i.e. fix it with supplemental components or replace the whole system with expensive OEM parts.

5

We took my son's van in for repairs. We were treated courteously and promptly. All repairs were discussed up front. We've been using a chain-type repair shop and have just not been happy with the quality of service there. Actually if the other place had done it's job correctly some repairs may have been avoided. At any rate, we've been looking for a new shop. I think we've found it!

5

I have had A&H servive my vehicles for over 15 years and have never been disappointed. I keep waiting for them to tell me it's time to get a new car but so far they have kept it running like new. They will let me know when I am facing costs that indicate it's time to renew, just like they did with our other car. Our new car goes in for general maintenance, or when something doesn't seem "just right". We've always been treated fairly and with respect. Great people to deal with!!!. I was very surprised to read the poor review on this site. I'm not sure this person was at the same repair shop I've been going to for many years.

5

Great help in fixing my truck and getting it back up and running again, will be going back to the boys over at budget brakes in Livonia from here on out. Great thing about this company is they offer a free loaner while u wait very nice and convient. Thanks K. Kashat

5

This place is great.. these guys are local and experts in their field... I have dealt with many companies in the area and had horrible experiences.. these guys are great and now will be my go to shop.

5

Always pleased with the service. So glad I found you, even if it was a day late and several thousand dollars' short...

5

Quick,fast, done right service by a trusted buisness. What else could you ask for. Bill Brown Auto Clinic does it right. Took an older model to them, 92 Lumina and it was fixed right first time with know doubts. They have my buisness indefinitely.

5

I have taken my cars to BBAuto for years and they have always done a great job. Fair pricing, fast service, and fixed right the first time. I would recommend them to anyone.

2

I just took my car there on a recommendation. BIG MISTAKE!!! I was talked to like I had no idea what parts of a car were. The technicians could not find any readings on my car and began replacing fuses that I did not ask. When I called to ask Jeff which ones were put in, so they may be removed, he laughed at me and said I could bring it back. Jeff said his technicians would not remember which ones they replaced. I told Jeff they completely went against everything he told me over the phone (that they do not fix anything without permission). Jeff said "Take it back to your normal shop where you get it fix. Oh yeah - they don't know anything, that is why you can to us." No Jeff, the reason I came to you was that my co-worker is a friend of the owner and I was guaranteed that my car and myself would be treated with respect, which did not happen. My car smells like old food and drives worse now that when I brought it in. Thank you for telling me your guys "tromped" on the gas to force it to drive fast. When I brought your horrible pee-smelling, unsafe (broken windshield, broken side mirror & wobbly steering) "loaner" vehicle to your shop last night some woman came screeching into the parking lot grabbed the keys and said "Is the car alright", and sped off with it into the back parking lot to lock it away. All around POOR and RUDE customer service. What I was told would be no charge "per the owner" turned in to an $80 charge, with no results. Just a waste of my time, loss of my vehicle and 100% stress. I am very sorry that I did not take it to my regular small-town shop, which has serviced the vehicle for 10+ years. I tried to help a friend and get a lower cost, but obviously the saying is true "you get what you pay for"!! I am still paying............

4

This company was very efficient and there were no surprises. They let me know up front for a diagnostic charge, and they were very quick in calling me to let me know what the issue was and about how much it would cost. They had my car's busted AC fixed up and ready to go in one day. And if you call ahead they will willingly lend you a loaner car.

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