I just took my car there on a recommendation. BIG MISTAKE!!! I was talked to like I had no idea what parts of a car were. The technicians could not find any readings on my car and began replacing fuses that I did not ask. When I called to ask Jeff which ones were put in, so they may be removed, he laughed at me and said I could bring it back. Jeff said his technicians would not remember which ones they replaced. I told Jeff they completely went against everything he told me over the phone (that they do not fix anything without permission). Jeff said "Take it back to your normal shop where you get it fix. Oh yeah - they don't know anything, that is why you can to us." No Jeff, the reason I came to you was that my co-worker is a friend of the owner and I was guaranteed that my car and myself would be treated with respect, which did not happen. My car smells like old food and drives worse now that when I brought it in. Thank you for telling me your guys "tromped" on the gas to force it to drive fast. When I brought your horrible pee-smelling, unsafe (broken windshield, broken side mirror & wobbly steering) "loaner" vehicle to your shop last night some woman came screeching into the parking lot grabbed the keys and said "Is the car alright", and sped off with it into the back parking lot to lock it away. All around POOR and RUDE customer service. What I was told would be no charge "per the owner" turned in to an $80 charge, with no results. Just a waste of my time, loss of my vehicle and 100% stress. I am very sorry that I did not take it to my regular small-town shop, which has serviced the vehicle for 10+ years. I tried to help a friend and get a lower cost, but obviously the saying is true "you get what you pay for"!! I am still paying............