My car overheated on the way home from the mechanics garage. I was stranded on the side of the freeway. I left two messages with CS, but no calls back...
Hi Clinton- As a shop that prides itself on customer service, we take feedback like this very seriously. I received your voicemail on the morning of July 7th and immediately contacted the Livonia Garage to have them call you. Our Service Advisor then made several attempts to reach out to you, but heard nothing back. Since receiving this review we have again tried to call you numerous times. We would be happy to assist you with this! According to your voicemail, after getting a transmission flush done at our garage, it started leaking fluid and overheated a few days later. There were several other leaks and safety concerns that we noted at the time of your visit, but the repairs were declined. Please give us a call back at your earliest convenience. - Bethany
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